Q&A

Please find below some helpful guides To ordering on our website. If you have any further questions please do not hesitate to contact us, we will be more than happy to help.

 

Getting the right fit (sizing)

It’s important to get the right fit to enjoy and get the most from your UberSport purchase. The sizing guide will help you identify what fit you need. If you’re unsure which fit is best, please contact us.

 

Ordering from UberSport

Once you’ve found what you’re looking for, place your order.

  • Select the right size, colour and quantity. 
  • Include any further details.
  • Add to your shopping basket.
  • Pay online.
  • Track your order and delivery online.
  • We’ll email you to let you know when your order is ready and on it’s way

 

Searching online

UberSport uses a faceted search, this means you can easily search across categories, brand, colour and price to help select the best products for you. The search box appears to the left of the screen when in the product pages.

You can also use the looking glass icon at the top right of the screen. For example if you search on polo shirts this will allow you to view all polo shirts across all categories.

 

Using Kit Builder

Use our Kit Builder to create a kit that’s unique to you. Please use our online guide. If you need any further help or have a particular design in mind, please contact us and we will be happy to help.

 

Paying for your order (payment)

It’s quick, easy and secure to pay for your order. We accept all major credit and debit cards. And you can also pay using PayPal Or Apple Pay.

You can track your order online by signing in to your Uber Sport account.

 

Delivery

We deliver to the UK, Europe and internationally.

Place your order before 3pm UK time and if it’s in stock, we ship it that day. Please allow 3-5 days for all other orders, and 2-3 weeks for personalised or bespoke items. 

You will receive an email from Uber Sport confirming your order and follow that up with an email about delivery details.

We can deliver most things to almost anywhere in the world using Royal Mail and other reputable courier companies. Contact us to discuss cost and delivery dates if you have any concerns.

 

Returns

You can return any order to us for any reason if you’re not happy with it. And it’s free of charge with the UK. We will refund the cost or exchange it for something more suitable. Return UK orders to the Freepost address:

UberSport
Dept QMS
FREEPOST GI 1926
GODALMING
Surrey
GU7 1BR

Contact us to discuss returning international orders.